In Oman

Visa Application Centre


Level F1, The Nawras Campus,
Tilal Complex, Muscat Grand Mall,
Doha Al Adab Street
Muscat - Sultanate of Oman

GPS Coordinates - Latitude 23.589622 Longitude 58.412670

Location Map

Parking is available on the street outside and open spaces near the visa application centre.

Operating hours:
Sunday to Thursday
09:00 to 16:00 (Submission with Appointments only) You need to book an appointment through the ‘book an appointmentlink on this website.

Ramadan operating hours:
09:00 – 15:00 Sunday to Thursday
09:00 - 14:00 Application submission
14:00 - 15:00 Passport collection only

Passport collection:
Passports can be collected between 1600 -1700 hrs. only during operating days. You can know the status of your application by opting for the SMS Service. You may opt for the courier service to avoid having to come back to collect your passport.

The visa application centre can get very crowded at peak collection time between 4 pm and 5.00 pm. If you want to avoid the crowds you will find it much quieter to collect your passport the next morning anytime from 9 am onwards. Alternatively you can save a second visit to the visa application centre and use our courier return service. Please ask at the desk when you submit your application.


Customers with disabilities

All visa application centres have step-free access for wheelchairs. Applicants who have a disability or who have accessibility requirements are encouraged to bring someone to assist them. Lifts are also accessible for use where necessary. Please note that VFS Global staff will be available to assist any applicant with special needs - click here

Security notice:

All applicants and their belongings entering the visa application centre will be subject to a security search. Separate facilities for a security search will be made available for ladies.

Please note that access to the visa application centre is restricted to visa applicants only. The only exceptions to this policy are:

  • Children less than 18 years of age need to be accompanied by a parent or guardian. This cannot be a member of the visa application centre staff.
  • Elderly, medically infirm or disabled applicants who require assistance in order to submit their applications. Applicants who fall into these categories should advise the security staff on arrival at the VAC.

Mobile phones and Tablets are permitted in the visa application centre, but they must be switched to silent or vibrate mode. They should be switched on before entering the VAC. Devices that cannot be switched on cannot be taken into the visa application centre.

Under no circumstances is photography, filming or audio recording permitted. Mobile phones have to be put away when you are dealing with our staff.

Only one airline cabin size bag 55 cm x 35 cm x 20 cm alternatively 21.5” x 13.5” x 8" per applicant is permitted in the VAC . Larger bags cannot be taken into the visa application centre and must be stored elsewhere.

For security reasons the following items will not be permitted inside the visa application centre.

  • All battery operated or electronic items such cameras, audio/video cassettes, compact discs, MP3s, floppies, laptops, or portable music players ,hard disk drive (HDDs), pen/thumb drives, spy devices, audio recorders, or other devices which can hinder the centre’s functioning
  • Sealed envelopes or packages.
  • Any inflammable item such as matchboxes/ lighters/ electric cigarettes /fuel.
  • Any sharp objects such as scissors, pen knives or nail filers.
  • Weapons, weapon - like objects or explosive material of any kind.

Other items may be prohibited based on security staff discretion.

Please note: The visa application centre is unable to store prohibited items. Applicants should make other arrangements to store these belongings before they enter the visa application centre.

Data Protection Act

The Data Protection Act prevents UK Visas and Immigration and VFS Global from providing information about visa applications to anybody other than the individual visa applicant or their authorised representative