Level F1, The Nawras Campus,
Tilal Complex, Muscat Grand Mall,
Doha Al Adab Street
Muscat - Sultanate of Oman
GPS Coordinates - Latitude 23.589622 Longitude 58.412670
Parking is available on the street outside and open spaces near the visa application centre.
Sunday to Thursday
09:00 to 16:00 (Submission with Appointments only) You need to book an appointment through the ‘book an appointment’ link on this website.
Ramadan operating hours:
09:00 – 15:00 Sunday to Thursday
09:00 - 14:00 Application submission
14:00 - 15:00 Passport collection only
The visa application centre can get very crowded at peak collection time between 4 pm and 5.00 pm. If you want to avoid the crowds you will find it much quieter to collect your passport the next morning anytime from 9 am onwards. Alternatively you can save a second visit to the visa application centre and use our courier return service. Please ask at the desk when you submit your application.
All visa application centres have step-free access for wheelchairs. Applicants who have a disability or who have accessibility requirements are encouraged to bring someone to assist them. Lifts are also accessible for use where necessary. Please note that VFS Global staff will be available to assist any applicant with special needs - click here
All applicants and their belongings entering the visa application centre will be subject to a security search. Separate facilities for a security search will be made available for ladies.
Please note that access to the visa application centre is restricted to visa applicants only. The only exceptions to this policy are:
Mobile phones and Tablets are permitted in the visa application centre, but they must be switched to silent or vibrate mode. They should be switched on before entering the VAC. Devices that cannot be switched on cannot be taken into the visa application centre.
Under no circumstances is photography, filming or audio recording permitted. Mobile phones have to be put away when you are dealing with our staff.
Only one airline cabin size bag 55 cm x 35 cm x 20 cm alternatively 21.5” x 13.5” x 8" per applicant is permitted in the VAC . Larger bags cannot be taken into the visa application centre and must be stored elsewhere.
For security reasons the following items will not be permitted inside the visa application centre.
Other items may be prohibited based on security staff discretion.
Please note: The visa application centre is unable to store prohibited items. Applicants should make other arrangements to store these belongings before they enter the visa application centre.
The Data Protection Act prevents UK Visas and Immigration and VFS Global from providing information about visa applications to anybody other than the individual visa applicant or their authorised representative