Level 30, Arraya Center, Alshuhada Street,
Near Courtyard Marriott, Kuwait City
GPS coordinates: Latitude 29.370292 Longitude 47.992811
Public parking is available in the center. This is a paid-service
Sunday to Thursday
09:00 - 17:00 (submission only)
09:00 - 17:00 with Appointment Only
16:00 - 17:00
Working days and hours during Ramadan
Sunday to Thursday
9:00 – 14:30 for submission (with Appointment Only)
14:00 – 15:30 for Passport Collection
You can also sign up for our SMS messaging service and receive a text on your mobile phone as soon as your passport is ready to be collected at the visa application centre. You may opt for the courier service to avoid having to come back to collect your passport. Please see the user pay services page on this website for more information.
Cancellation of visa application and passport withdrawal
If you wish to cancel your visa application you must provide a brief written explanation of the reasons for withdrawal. Request forms are available at the visa application centre and it may take up to 2 days to process your request. Your visa application fee is refundable only if a payment has been made and your application is not submitted or if you have not provided your biometrics information.
All visa application centres have step-free access for wheelchairs. Applicants who have a disability or who have accessibility requirements are encouraged to bring someone to assist them. Lifts are also accessible for use where necessary. Please note that VFS Global staff will be available to assist any applicant with special needs - click here.
Please note that access to the visa application centre is restricted to visa applicants only. The only exceptions to this policy are:
Mobile phones are permitted in the visa application centre, but they must be switched to silent or vibrate mode. They should be switched on before entering the VAC. Devices that cannot be switched on cannot be taken into the visa application centre.
Under no circumstances is photography, filming or audio recording permitted. Mobile phones have to be put away when you are dealing with our staff.
Only one airline cabin size bag 45 cm x 30 cm x 20 cm (18” x 12” x 8”) per applicant is permitted in the VAC. Larger bags cannot be taken into the visa application centre and must be stored elsewhere.
For security reasons the following items will not be permitted inside the visa application centre.
Other items may be prohibited based on security staff discretion.
Please note: The visa application centre is unable to store prohibited items. Applicants should make other arrangements to store these belongings before they enter the visa application centre.
The Data Protection Act prevents the UK visas and immigration and VFS Global from providing information about visa applications to anybody other than the individual visa applicant or their authorised representative