User Pay Services
We offer a number of optional premium and priority services. To use the following optional services you will need to pay a fee. This is in addition to the visa application fee. You should select, and pay the additional fee for these services, once you have completed the online visa application process and made your appointment to visit the visa application centre. To pay for services, please click “Payment Gateway”
Priority visa service
The priority visa (PV) service is available to applicants who pay an additional fee to have their visa application placed at the front of the queue. Under normal circumstances, a priority service visa application for non-settlement will be processed within 5 working days and for settlement applications it will be processed within 10 working days (Please note that 1st day of processing any visa service including PV will be the next working day of submitting your application at the visa application centre, not the day you submitted your application)
Full terms and conditions of the PV service are in the Applicant Declaration which customers who wish to use this service must read, print off, sign and bring to the VAC with their application. Please click here to download PV Customer Declaration.
- If you wish to use the priority service, you must include a copy of the ID page of your passport and copies of all the documents you are submitting with your application. Failure to do so may result in additional costs or delays. The onus is on you, the applicant, to provide all relevant documentation when making an application.
|PRIORITY VISA SERVICE – NON SETTLEMENT||Priority Service to Non Settlement Visa Applications *||
|To be paid online|
|PRIORITY VISA SERVICE – SETTLEMENT||Priority Service to Settlement Visa Applications *||SGD 833||To be paid online|
Please note: Although we make every effort to ensure that visa application service take place as advertised, incidents beyond our control (such as natural disasters, security issues, etc.) may cause disruption and impact our ability to run the visa application service. In the unlikely event that we are unable to collect your biometrics on your date of appointment, we will either offer you an appointment at the next scheduled clinic or, if you prefer, provide you with a full refund.