In Indonesia

PREMIUM SERVICES

To use the following optional services you will need to pay an additional fee online or at the VFS Global Visa Application Centre on submission of your visa application.

This payment is in addition to the visa application fee.

Applicants will now be able to pay for the services using a debit or credit card bearing Visa, MasterCard, Maestro and JCB logo (excluding Amex, - Union Pay, etc.).

Please note that these changes are for the optional premium services only, no change has been made to the payment method of the visa fee.

Premium ServicesOptional, paid-for services for speed, comfort, convenience and peace of mind

  • Bronze BatchBronze

    • SMS Service
    • Courier Return Service
    IDR 155,000 8% discount
    IDR 143.000
  • Silver BatchSilver

    • SMS Service
    • Application and Document Check
    • Courier Return Service
    IDR 240,000 10% discount
    IDR 216,000
  • Gold BatchGold

    • Application and Document Check
    • Premium Lounge Service
    IDR 1.085,000 12% discount
    IDR 955.000

  • Application and Document Checks
  • Certification Service
  • Courier Return Service
  • Form Filling Assistance
  • Group Appointments
  • Keep My Passport When Applying
  • On Demand Mobile Visa
  • Premium Lounge
  • Priority Visa Service
  • Prime Time Appointment
  • Photo Booth Service
  • Photocopy Service
  • SMS Service
  • Translation Service

Application and Document Checks (Jakarta only)

Details and Key benefits of service

Especially beneficial to those applicants who are unsure of the accuracy of their application form they have filled or if their supporting documents they wish to submit are in accordance with UKVI’s requirements. Once the applicant has completed the online form, made an appointment and uses this premium service, a VFS Global staff will check for completeness of the application and supporting documents being submitted.

Kindly note - your visa application will be processed and decided by UK Visas and Immigration. The decision to issue or refuse a visa is made solely by UK Visas and Immigration. VFS Global has no influence over that process. Using the Application and Document Checks service does not guarantee the approval of your visa application or affect the processing time.

Eligibility to use service

Available to all applicants applying.

How does one apply?

You may request for this premium service while you submit your visa application at the application centre in Jakarta

Please let the VFS officer know that you wish to apply for the PV service.

Cost

IDR 85,000 per application.

Method of payment

You can pay for this premium service online or through a debit/credit card at the application centre.

Certification Service (Jakarta only)

Details and Key benefits of service

The certification service is specifically for applicants who do not want to submit their original documents for fear of them being miss placed or lost.

To choose this premium service an applicant will pay a fee to have their photocopied documents certified by VFS Global staff. Once the certification has been carried out the original documents are returned to the applicant.

The certification service is available at the Jakarta VAC only.

Eligibility to use service

Available to all applicants applying.

How does one apply?

You may request for this premium service while you submit your visa application at the application centre in Jakarta

Please let the VFS officer know that you wish to apply for the certification service.

Cost

IDR 50,000 per document.

Method of payment

Payment can be made by online or through debit/credit card at the visa application centre.

Courier Return Service

Details and Key benefits of service

Applicants can choose to have their processed visa application, documents and passport couriered to their house or office by paying an additional charge.

For applications submitted in Surabaya, your passport will be returned to your chosen address, at no additional charge.

Eligibility to use service

Available to all applicants applying.

How does one apply?

You may request for this premium service while you are submit your visa application at the application centre in Jakarta

Please let the VFS officer know that you are wish to apply for the courier return service.

Cost

IDR 130,000 per application.

Method of payment

You can pay for this premium service online or through a debit/credit card at the application centre,

Form Filling Assistance (Jakarta only)

Details and Key benefits of service

Beneficial to those applicants who are typically unsure of filling in the UK visa application form – here a VFS Global staff member will assist you in filling up your online application form. Staff will input details based on information provided by the applicant only, while this staff will input verbatim of what the applicant states they will not be in a position to give any advice with regard to immigration during the use of this service.

This premium service is available at the Jakarta UK Visa Application Centre between 7.00 to14.00 hours Monday to Friday with the exception of public holidays.

Kindly note - your visa application will be processed and decided by UK Visas and Immigration while the decision to issue or refuse a visa is made solely by UK Visas and Immigration. VFS Global has no influence over this decision.

Using Form Filling Assistance service does not guarantee an approval of your visa application or affect the processing time.

Eligibility to use service

Available to all applicants applying.

How does one apply?

You may approach UK VAC Jakarta without appointment, please inform to VFS security guard that you wish to apply for the form filling assistance service.

Cost

IDR 115,000 per application, which is in addition to the cost of your visa application fee.

Method of payment

You can pay for this premium service online or through debit/credit card at the application centre.

Group Appointments (Jakarta only)

Details and Key benefits of service

This service is ideal for applicants who wish to travel in a group, in an organisation, large families, incentive groups and or for tour operators. VFS Global can arrange to organise a group-application-appointment for them.

Kindly note - your visa application will be processed and decided by UK Visas and Immigration. The decision to issue or refuse a visa is made solely by UK Visas and Immigration.

VFS Global has no influence over this decision. Using the group-appointments does not guarantee the approval of your visa application or affect the processing time.

Eligibility to use service

Available for applicants travelling in a group and who wish to submit their applications together on the same day.

How does one apply?

You may contact premium.services@vfshelpline.com for further information.

Cost

IDR 70,000 per application.

Method of payment

You can pay for this premium service online or through a debit/credit card at the application centre,

Keep My Passport When Applying

Details and Key benefits of service

Typically beneficial for those applicants who have a busy travel schedule and require to apply for visas to a group of countries they intend to visit or need to travel urgently to another country along with traveling to the UK.

You are required to provide your passport for examination by a member of the application centre staff. You will also be required to submit your passport once you are intimated by the visa application centre, when intimated by UKVI.

Kindly note -

  • This service is not available for application submitted in Surabaya.
  • This cost is in addition to your visa application fee and is non-refundable.

Eligibility to use service

The keep my passport when applying service is open to anybody, but it may not be used in conjunction with the Priority Visa Service.

How does one apply?

You may request for this premium service while you submit your visa application at the application centre in Jakarta

Please let the VFS officer know that you wish to apply for the keeping my passport when applying service.

Cost

IDR 969.000* (GBP51) which is in addition to the cost of your visa application fee.

* Please note the fee may vary due to changes in currency exchange rates.

Method of payment

You can pay for this premium service online or through a debit/credit card at the application centre,

On Demand Mobile Visa

Details and Key benefits of service

VFS Global’s on demand mobile visa (ODMV) service now offers UK visa applicants residing in Jakarta, with the utmost comfort and flexibility.

UK visa applicants can now apply for a visa from a location of their choice, such as an office, travel agent’s premise or a school campus.

This service is ideal for large groups as the entire group can enroll biometrics while submitting their visa applications together on the same date and from a location that is convenient for the group. Further, UK VAC staff will ensure all applications are complete and ready for processing before these visa applications are sent to UKVI’s Decision Making Centre .

Key Features

  • Available for corporates, student groups, tour groups with minimum of 10 applications and maximum 30 applications
  • Dedicated email ID for appointment bookings and queries
  • Inclusive of personalised application
  • Will my application be processed quicker?
  • Your visa application will be processed in exactly the same way as any other. Eligible applicants also have the option for 5 day priority visa service.

  • Will this service improve my chances of being granted a visa?

    Your visa application will be processed in exactly the same manner as any other, in accordance to the UKVI visa and immigration rules.

  • Is this a safe and secure process?

    Yes, your data will be secure at all times. Strict procedures will be adhered to ensure the integrity and security that biometric and visa processes are maintained. We would not discuss this in detail for obvious reasons.

  • Eligibility to use service

    Available to all applicants applying specifically to groups who wish to apply together.

  • Can you cater for large groups?

    Yes. This service is available to corporates, student groups, tour groups with minimum of 10 applications and maximum 30 applications.

  • How does one apply?

    For more information on pricing and availability using the On-Demand Mobile Visa Service, please send email to: premium.services@vfshelpline.com

  • Will I need to make an appointment?

    This service will be provided by appointment only, to ensure the integrity and security of the UK’s biometric and visa processes are maintained

Cost

IDR 1.300.000 per application.

Method of payment

You can pay for this premium service online

Priority Visa Service

Details and Key benefits of service

  1. Priority Visa Service (non settlement)

    You can pay for a Priority Visa service for your visit, work or study application (‘non settlement’). This will put your application at the front of the queue at every stage of the decision-making process. The cost of this service is in addition to your visa application fee and is non-refundable if the visa application is refused, or in exceptional cases, if it takes longer to process. Using the Priority Visa service does not guarantee that your application will be successful. All visa applicants must meet the requirements of the UK Immigration Rules.

    How long does a Priority Visa application take?

    UKVI aims to make a decision on your Priority Visa application, and contact you to let you know that your passport is ready to be collected within 5 working days from when you submit your biometric information.

    However, every application is unique, and if your application is not straightforward, it may not be possible to meet this timescale. If this is the case, your application will still be put at the front of the queue at every stage of the decision-making process, and UKVI will aim to process your application within global customer service standards. Your application may not be straightforward if you have:

    • been refused a visa for the UK, and/or;
    • been refused leave to enter the UK, and/or;
    • been deported, removed, or otherwise required to leave the UK, and/or;
    • overstayed a period of leave in the UK, and/or;
    • had leave to remain in the UK curtailed by the Home Office, and/or;
    • been refused leave to remain in the UK by the Home Office, and/or;
    • been refused a visa for Australia, Canada, New Zealand, the United States of America, or the Schengen countries, and/or;
    • you have been interviewed, detained, or prosecuted by the police for any offence in the UK or elsewhere, and/or;
    • you have an unspent criminal conviction in any country, and/or;
    • you have committed a criminal offence in any country.

    If you fall into one of these categories, you may not want to use the Priority Visa service, as UKVI may be unable to process your application within the 5-day timescale.

    Who can use this service?

    All customers may apply for the Priority Visa service apart from applicants who are applying for visas to visit other Commonwealth countries, British Overseas Territories, and Crown Dependencies (the Channel Islands and the Isle of Man).

  2. Priority Visa service (family migration / settlement)

    You can pay for a Priority Visa service which puts your family migration / settlement application at the front of the queue at every stage of the decision-making process. The cost of this service is in addition to your visa application fee and is non-refundable if the visa application is refused, or in exceptional cases, takes longer to process. Using the Priority Visa service does not imply or guarantee that your application will be successful. All visa applicants must meet the requirements of the UK

    How long does a Priority Visa (family migration / settlement) application take?

    UKVI aims to make a decision on your Priority Visa (family migration / settlement) application, and contact you to let you know that your passport is ready to be collected within 30 working days from when you submit your biometric information.

    However, every application is unique, and if your application is not straightforward, it may not be possible to meet this timescale. If this is the case, your application will still be put at the front of the queue at every stage of the decision-making process, and UKVI will aim to process your application within global customer service standards. Your application may not be straightforward if you have:

    • been refused a visa for the UK, and/or;
    • been refused leave to enter the UK, and/or
    • been deported, removed, or otherwise required to leave the UK, and/or;
    • overstayed a period of leave in the UK, and/or;
    • had leave to remain in the UK curtailed by the Home Office, and/or;
    • been refused leave to remain in the UK by the Home Office, and/or;
    • been refused a visa for Australia, Canada, New Zealand, the United States of America, or the Schengen countries, and/or;
    • you have been interviewed, detained, or prosecuted by the police for any offence in the UK or elsewhere, and/or;
    • you have an unspent criminal conviction in any country, and/or;
    • you have committed a criminal offence in any country.

If you fall into one of these categories, you may not want to use the Priority Visa service, as UKVI may be unable to process your application within the faster timescale.

Who can use this service?

All customers applying to live permanently (‘settle’) in the UK under family migration routes, and where a full settlement visa fee is payable

Eligibility to use service

Available to applicants applying for all UK visa categories, with the exception of those applying for Commonwealth or Overseas Territory Visas.

How does one apply?

If you wish to use this service you can pay for it online or through a debit/credit card while you are submitting your application at the visa application centre in Jakarta, Surabaya or Bali.

Please let the VFS Global staff know that you are wish to apply for the PV service.

Cost

  • IDR 3.496.000*(GBP184) for non-settlement and
  • IDR 10.469.000*(GBP551) for settlement, per application.
  • This is in addition to the cost of your visa application.

* Please note the fee may vary due to changes in currency exchange rates.

Method of payment

If you wish to use this service you can pay for it online or through a debit/credit card.

Prime Time Appointment (Jakarta only)

Details and Key benefits of service

The prime time appointment service is open from Monday to Friday between 16:00-18:00. This service allows applicants, who pay an additional fee, to lodge their application beyond the normal opening hours, which are (Monday to Friday 07:00-14:00).

Eligibility to use service

Available to all applying for a visa, with the exception of Student Tier 4 applicants.

How does one apply?

You need to make an appointment while selecting the prime time.

Cost

IDR 1.425.000* (GBP75) per application. This is in addition to the cost of your visa application fee.

* Please note the fee may vary due to changes in currency exchange rates.

Method of payment

You can pay for this premium service online or through a debit/credit card at the application centre,

Photo Booth Service (Jakarta only)

Details and Key benefits of service

For your convenience a photo booth is located in the Jakarta Visa Application Centre, applicants using this service will need to pay an additional fee.

The photo booth service is not available in Surabaya.

Eligibility to use service

Available to all applicants applying.

How does one apply?

You may request for this premium service while you submit your visa application at the application centre in Jakarta.

Please let the VFS officer know that you wish to apply for the photograph service.

Cost

The fee for using this service is IDR 45,000 for 4 pcs of photograph

Method of payment

You can pay for this premium service by cash at the application centre,

Photocopy Service (Jakarta and Bali only)

Details and Key benefits of service

A photocopy service is available in the Jakarta and Bali visa application centres if you wish to use this service you will need to pay an additional fee.

The photocopy service is not available in Surabaya.

Eligibility to use service

Available to all applicants applying.

How does one apply?

You may request for this premium service while you submit your visa application at the application centre in Jakarta.

Please let the VFS officer know that you wish to apply for the photocopy service.

Cost

The fee for using this service is IDR 1,000 per page

Method of payment

You can pay for this premium service by cash at the application centre,

SMS Service

Details and Key benefits of service

For those applicants who are anxious with regard to the status of their visa application, this SMS and e-mail news update is best suited.

Messages are sent to your mobile phone and your registered e-mail address provided in your application form, informing of you the status of your visa application.

You will receive several automated messages to your mobile phone and e-mail address informing you of the various stages your application have passed through.

You can choose to receive the messages in either Indonesian Bahasa or English. Once your application has been processed you will receive - a message informing you that UK Visas and Immigration has made a decision on your visa application. You will not be informed on the outcome of this decision.

Please read the SMS Service disclaimer carefully before applying for this service.

Eligibility to use service

Available to all applicants applying.

How does one apply?

You may request for this premium service while you are submit your visa application at the application centre in Jakarta, Surabaya or Bali.

The SMS service application form can be downloaded and completed before you are visit the application centre by clicking here

Cost

IDR 25,000 per application.

Method of payment

You can pay for this premium service online or through a debit/credit card at the application centre,

Translation Service (Jakarta only)

Details and Key benefits of service

The Jakarta VAC is now authorised by UKVI to provide a translation service for visa applicants whose original supporting documents are mainly in their regional language.

Applicants that need their supporting documents translated prior to making a visa application OR during the submission process can now use this premium service.

The translation is currently limited to the Indonesian Bahasa documents listed here -

  • National ID Card (KTP)
  • National Driving License (SIM)
  • Family Card (Kartu Keluarga)
  • Birth Certificate
  • Marriage Book (Buku Nikah)
  • Marriage Certificate

The translation service is available in Jakarta only,

Eligibility to use service

Available to all applicants applying.

How does one apply?

You may request for this premium service while you submit your visa application at the application centre in Jakarta

Please let the VFS officer know that you wish to apply for the transalation service.

Cost

IDR 120,000 per document.

Method of payment

Payment can be made online or through debit/credit card at the application centre.

Premium Lounge (Jakarta only)

Details and Key benefits of service

Beneficial for those applicants who would like the comfort and luxury while submitting their visa application along with a dedicated attention of an experience VFS Global staff who would assist them through this process - A premium service lounge is available at Jakarta.

The service include -

  • Comfort and privacy
  • Personalised attention and service during the submission and biometric process
  • No queuing
  • Free refreshments and snacks
  • Use of magazines and newspapers
  • Photocopying (maximum of 30 pages)
  • Free courier return service once application has been finalized
  • SMS and email alerts
  • Wi-Fi internet access

Kindly note - your visa application will be processed and decided by UK Visas and Immigration. The decision to issue or refuse a visa is made solely by UK Visas and Immigration while VFS Global has no influence over that process.

Using the VIP premium lounge service does not guarantee the approval of your visa application or affect the time taken for processing the same.

Eligibility to use service

Available to all applicants applying.

How does one apply?

You can book your p remium l ounge appointment at the AccessUK website, while selecting “ Premium Lounge” on the drop down appointment menu.

Once you have booked your appointment you will receive an email confirmation. Please print and bring with you to your appointment, along with your visa application form and other supporting documents you wish to submit.

Cost

IDR 1,000,000 for each visa application.

Method of payment

You must pay this fee before you attend your appointment at the visa application centre, on the VFS Global website online, or you can make this request to our VFS Global staff while you are in the waiting area.

Premium services at a glance