In Canada

user Pay Services

To use the following optional services you will need to pay a fee. This is in addition to the visa application fee.
Applicants can pay this extra fee online – click here.

Applicants also have the option to pay for their desired User Pay Services at our Visa Application Centers in Toronto, Vancouver, Edmonton, Ottawa,
St. John's and Halifax via Visa, MasterCard, or Debit card.

The User Pay services on offer in Canada are -

Super Priority Visa service:


The Super Priority Visa service is optional and costs USD 1287.00 in addition to the standard visa fee. This service will give eligible customers applying in person in Toronto an option to receive a visa decision within 1 Business Day.

To use this service, you must book an appointment, and attend our Visa Application Centre in Toronto, between 08:00 - 10:30, Monday to Thursday. You can book an appointment online. You will be required to provide biometric information as part of the application process.

One of the following immigration routes is eligible to use this service:

Appointments are available Monday to Thursday at the UK Visa Application Centre - Toronto

Toronto, Ontario: 08:00 – 10:30 EST

Please Note - We strongly recommend that customers with any form of adverse immigration history do not use this service. Using the super priority visa service does not imply or guarantee in any way that your visa application will be successful. All applicants must meet the requirements of the UK Immigration Rules.

Prime time appointment:


Available in Toronto, Vancouver, Edmonton and Ottawa

The prime time appointment service is available for those applicants who would like to beat the rush and submit their application before the regular working hours of the Visa Application Centres.

You can enjoy the privilege of submitting your application and still make it to work on time.

User Pay Fees are applicable. Price: USD 105.00

Important note: Your visa will be processed and decided by UK visas and immigration. Using the Prime Time appointment service does not guarantee that your visa will be issued or processed any quicker than other visa applications.

To make an appointment to use the Premium Service please select that option when you book your appointment online.

Prime Time Hours
Toronto Monday to Friday 08:00 – 09:00
Edmonton Monday to Thursday 08:30 – 09:30
Vancouver Monday to Friday 08:30 – 09:30
Ottawa Monday to Thursday 08:00 – 09:00

Priority visa service

Available in Toronto, Vancouver, Edmonton, Ottawa, Halifax and St. John’s.

Price: USD 258.00 for each priority visa application.

This service allows you to have your visa application placed at the front of the queue, once it is received by the UK Immigration and Visa Services Decision Making Centre (DMC) in New York, so that processing commences ahead of other visa applications. Your dependants can also apply for this service at the same time as you but they will also have to pay an additional priority service fee.

Important note: This service does not imply or guarantee in any way that by using the priority service you will be successful in your visa application. All visa applicants must meet the requirements of the UK immigration rules.

Who can apply?

This service is available for all visa categories with the exception of: Settlement, EEA Family Permit and Overseas and Commonwealth visa applications. EEA Family Permit applicants are not required to purchase priority services. EEA Family Permit applications are considered priority, free of any additional charge

Applicants should be aware that they may experience extended processing times if any of the following factors apply:

  • You have previously been refused a visa for the UK;
  • You have previously been refused leave to enter the UK;
  • You have previously been deported, removed, or otherwise required to leave the UK;
  • You have overstayed a period of leave in the UK;
  • You have been refused leave to remain in the UK by the UK Visas Immigration;
  • You have any unspent criminal convictions in any country.

If any of the above applies to you, you are strongly advised not to apply for the Priority Visa Service. You should also not apply for this service if you are applying for a visa to a Commonwealth country or British overseas territory.

If any of the above factors apply, please note that your visa application will continue to be handled as a priority and processed ahead of other visa applications but your visa application may be identified as an exceptional case and processing may take longer. UK Immigration and Visas strongly recommends that visa applicants with any form of adverse immigration history do not use this service.

How to apply for this service

  • Complete the online visa application in English, pay the fee online, print out the completed form and book your appointment at any of the VACs in Vancouver, Edmonton, Ottawa, Toronto, Halifax and St. John’s– see the UK government website for visas and immigration for Canada pages for more information.
  • You must pay for the Priority Visa Service before you attend your appointment at the VAC. You can pay for the Priority Visa Service by clicking here.
  • Print out a copy of the payment receipt.
  • You should visit the VAC at the time and date of your appointment. You must present your copy of the payment receipt to the receiving VFS Global Registration Officer for the Priority Visa Service to be registered.

Refund and cancellation

The amount paid for this service, as well as the visa application fee, is not refundable if the visa application is refused. See VFS Global refund and cancellation policy for more information.

Online payment for Priority Visa Services can be made by clicking here.

Settlement priority visa

Available in Toronto, Vancouver, Edmonton, Ottawa, Halifax and St. John’s.

Price: USD 771.00 for each settlement priority visa application. This fee is in addition to the visa application fee.

This service allows settlement visa applicants to pay to have their visa application placed at the front of the queue once received by the UK Visas and Immigration Decision Making Centre (EMC) in Sheffield UK, to commence processing ahead of other visa applications. Your dependents can also apply for this service at the same time as you but they will also have to pay an additional Settlement Priority service fee.

Important note: This service does not imply or guarantee in any way that applicants using the Settlement Priority service will be successful in their visa application. All visa applicants must meet the requirements of the UK immigration rules.
Who can apply?
Settlement visa applicants may apply for this service.

Applicants should be aware that they may experience extended processing times if any of the following factors apply:

  • You have previously been refused a visa for the UK;
  • You have previously been refused leave to enter the UK;
  • You have previously been deported, removed, or otherwise required to leave the UK;
  • You have overstayed a period of leave in the UK;
  • You have been refused leave to remain in the UK by UK Visas and Immigration;
  • You have any unspent criminal convictions in any country.

If any of the above apply to you, you are strongly advised not to apply for the Settlement Priority service. You should also not apply for this service if you are applying for a visa to a Commonwealth country or British overseas territory.

If any of the above factors apply, please note that your visa application will continue to be handled as a priority and processed ahead of other visa applications but your visa application may be identified as an exceptional case and processing may take longer. UK Visas and Immigration strongly recommends that visa applicants with any form of adverse immigration history do not use this service.
How to apply for this service

  • Complete the online visa application in English, pay the fee online, print out the completed form and book your appointment at the Toronto, Vancouver, Edmonton, Ottawa, Halifax and St. John’s VAC – see the UK Government website for Visas and Immigration for Canada  pages for more information.
  • You must pay for the Settlement Priority Visa Service before you attend your appointment at the VAC. You can pay for the Settlement Priority Visa Service by clicking here.
  • Print out a copy of the payment receipt.
  • You should visit the VAC at the time and date of your appointment. You must present your copy of the payment receipt to the receiving VFS Registration Officer for the Priority Visa Service to be registered.

Refund and cancellation
The amount paid for this service, as well as the visa application fee, is not refundable if the visa application is refused. See VFS Global Refund and Cancellation policy for more information.

Online payment for Priority Visa Services can be made by clicking here.

SMS service

Available in Toronto Only

Price: USD 2.60 for each visa application

The SMS service updates customers in Canada on the progress of their UK visa applications. The easy to use SMS service sends an automated message to the applicant's mobile phone at various stages of the visa application process. This is followed up with an automated email message to the applicant's email informing them of the status of their visa application. The SMS text is available in English and French.

Note: This value added service is available in Canada (Local SMS only). 
Please read the disclaimer carefully before applying for this service.

Note: - If you have the DND (Do not Disturb) service activated on your mobile number, you may not receive the messages updating your application status

Walk In Without Appointment

Available in Toronto, Vancouver, Edmonton and Ottawa.

Please refer to the standard Walk-In hours below for each location.

Toronto - 10:00 to 11:00

Vancouver -10:00 to 10:30

Edmonton -10:00 to 10:30

Ottawa -10:00 to 10:30

Price: USD 50.00 per applicant.

UK Visa applicants now have the option to walk into the VAC to submit their applications without an appointment scheduled. Applicants may arrive at the VAC with a completed Visa Application Form in designated walk-in hours and they will be able to submit their application and biometrics at that time. This service specifically caters to:

  1. Applicants who were unable to get an appointment date at their preferred time/date or,
  2. Applicants who turned up more than 1 hour late to their appointment or would like to submit their application earlier than their original appointed date/time.

Important Note:

  1. A Walk-In Applicant is required to visit Visa Application Centre during standard Walk-in hours only. Any applicant who arrives after standard Walk-In hours will not be able to purchase the Walk-In Service and will not be able to be processed until the next day’s hour.
  2. It is still mandatory for all applicants to complete on-line application form before visiting Visa Application Center to avail Walk-in service. If you would like assistance with completing your online application form, you may also purchase our Form Filling Assistance service (see below).

Keep My Passport When Applying

Available in Toronto Only

Frequent travelers and those applying for two visas at the same time will now be able to use the Keep My Passport When Applying service. This user-pay service allows customers to keep their passports during the processing period.

Customers simply need to apply for their visa as normal and then while at the Visa Application Centre (VAC) they can pay to use the service and submit copies of each page of their passport with the application.

Once their visa application has been processed applicants will be contacted by VFS and will need to submit their passports at the VAC in order to get their visas.

This service is helpful for those who need to travel regularly on their passport while also needing to apply for their UK visa. It also allows those combining a trip to the UK with Europe or the USA to apply for both visas at the same time.

Who can use the service?

This service is open to all visa applicants.

How much does the service cost?

The Keep My Passport When Applying service will cost GBP 51.00 per applicant.

How long will it take to get my visa?

Your visa application will be considered in the normal queue and within UKVI’s standard 15 business day processing times. Once a visa decision has been reached the applicant will need to submit their passport at the VAC and will have the passport returned within 3 working days.

Form Filling Assistance

Available in Toronto only.

Price: CAD 108.00 per applicant. (Available at VAC only)

This service is for a staff member of the VAC to personally assist you in completing the United Kingdom Visa Application Form. This personalized service will allow a VFS staff to complete the form by filling in each answer exactly as it is given by the applicant. Applicants simply need to bring their passport, credit/debit card, passport photo, and all supporting documents with them to the Visa Application Centre. Due to the high quality of service and length of the application form, please allow a minimum of 1 hour for the completion of this service. Also, applicants will be required to sign off on a disclaimer document confirming their answers and satisfaction with the service. Due to the nature of this service, Form Filling Assistance is non-refundable.

Applicants will be required to purchase the service upon visiting the Visa Application Centre via credit or debit card.

Important note: This service does not imply or guarantee in any way that by using it you will be successful in your visa application. The visa application centre staff will only fill out the form with the information provided and no advice will be given by the VFS staff.

Return courier service

Available at all Locations - The service is included in the User Pay Fee for Vancouver, Edmonton, Ottawa, St Johns and Halifax.

Price: USD 37.00 for each application sent from DMC New York.
USD 37.00 for each settlement application sent from Sheffield (UK).

After UK Immigration and Visas Decision Making Centre (DMC) has made a decision on your visa application we will return the decision and your documents to you using our personalized return courier service.

Online payment for Return Courier Service can be made by clicking here

Photocopies and Printing

Available in Vancouver, Edmonton, Toronto and Ottawa. This service allows you to photocopy or print documents associated with your visa application. VFS officers will photocopy or print the documents on your behalf. Documents are only available in black and white.

There is no need to book this service. You can request and pay for this service at the Visa Application Centre using a credit card (Visa and MasterCard) or debit card only. Cash is not accepted.

User Pay Fees are applicable. Price: CAD 1.00 (Available at VAC only)

Document Certification - Payment can be made On-line or at the VAC

Available in Vancouver, Edmonton, Toronto, Ottawa

Price: USD 10 for each document certified.

This service allows applicants applying to one of the PBS visa categories (see below list) to allow a VFS staff to certify a copy of an original document. This allows the applicant to retain his original documents, such as diploma or birth certificate, and allow VFS to certify and submit a confirmed photocopy in its place. Upon the payment of the Certification fee, VFS staff will check your original document and certify your photocopy as a true copy of the original so that you can keep your original document without having to submit it to the Decision Making Centre in New York.

Important note: You must present the original document at the time of your appointment at the Visa Application Centre so this can be checked by VFS staff.  Applicants are free to bring in their own photocopies – with the original – or they can receive photocopies at the VAC. The purchase of Certification service will not affect the decision on your visa applicant nor is it proof of the validity of a document. VFS is only certifying the photocopy as a true copy from the original presented inside the VAC, which allows the applicant to retain his original documents. VFS staff will not be liable for the validity or legitimacy of the original.

Only PBS visa applicants may apply for this service.  VFS can only certify the documents which UKVI mandates for the original to be submitted. Documents not listed on UKVI guidance as requirements may not be certified by VFS staff. Please feel free to ask a VFS staff in the VAC if you have questions about this service.

Please see below the list of categories under the PBS route and click the names to access the corresponding document guidance:

  • PBS Tier 1 Investor
  • PBS Tier 1 Entrepreneur
  • PBS Tier 1 Exceptional talent
  • PBS Tier 1 Graduate Entrepreneur
  • PBS Tier 2 General visa
  • PBS Tier 2 Intra-company transfer visa
  • PBS Tier 2 Sportsperson visa
  • PBS Tier 2 Minister of religion visa
  • PBS Tier 4 General or Child student visa
  • PBS Tier 5 Youth Mobility Scheme
  • PBS Tier 5 Temporary workers – Charity worker
  • PBS Tier 5 Temporary workers – Creative and Sporting
  • PBS Tier 5 Temporary workers – Government Authorised Exchange
  • PBS Tier 5 Temporary workers – International agreement
  • PBS Tier 5 Temporary workers – Religious workers

The payment for this service can be done online or in the VAC via credit / debit card (Visa or MasterCard). Cash payments are not acceptable.